Leaf Trading Cards is offering collectors two ways to get their redemptions fulfilled while its redemption site is being repaired following a recent hacking attempt.
“No damage was done to our database nor was any customer information compromised,” Leaf CEO Brian Gray said. “Unfortunately, the site’s infrastructure suffered some damage and repairs are necessary before [the] site can be accessible at this time.”
The company’s site is www.redeemleaf.com and there are alternative instructions posted there to be used for the next seven to 10 days as the site is repaired and brought back online in full.
Collectors can send a scan or photo of their scratched redemptions to firstname.lastname@example.org along with their name, address, phone number and email address that they use to redeem cards on their Leaf account.
Or, they can mail in their redemption cards with a secured shipping with tracking and insurance to:
Leaf Trading Cards
3330 Earhart Drive Suite 204
Carrollton, TX 75056
“We apologize for the issues and hope for a speedy resolution,” Gray said.
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